Business Process Refinement
CHALLENGE:
You think you've identified the roadblocks to optimum business performance, but
can't seem to strike the right balance between patient requirements and skillful
delivery of care within a particular unit or throughout the organization.
SOLUTION:
Often times, the key lies in a fresh, external perspective to help differentiate
perceived problems and solutions from truly actionable strategies. GRASP can bring
clarity to the picture by:
- examining data from your facility's data sources including turnover rates, workload,
admission and discharge rates, and supply delivery mechanisms;
- conducting in-depth interviews of unit and management staff, as well as other disciplines
who practice on the unit;
- and observing work flow, systems, patient and staff interactions.
The results of this analysis will pinpoint:
- strengths and weaknesses within each unit/department
- impact of the physical environment
- data relevance for decision making
- usability and completeness of the documentation system
- functional effectiveness of the organizational structure
- operational system strength
- effectiveness of unit leadership,
- current information resources to monitor patient care and outcomes
The report will provide a clearly illustrated roadmap with recommendations and an
execution plan. An operational review of your entire facility may be the missing
piece that can turn a problem unit into a high performance unit with far superior
patient outcomes and greater productivity. Contact us
for more information or to schedule your Business Process review today.