Business Process Refinement

CHALLENGE:

You think you've identified the roadblocks to optimum business performance, but can't seem to strike the right balance between patient requirements and skillful delivery of care within a particular unit or throughout the organization.

SOLUTION:

Often times, the key lies in a fresh, external perspective to help differentiate perceived problems and solutions from truly actionable strategies. GRASP can bring clarity to the picture by:

examining data from your facility's data sources including turnover rates, workload, admission and discharge rates, and supply delivery mechanisms;
conducting in-depth interviews of unit and management staff, as well as other disciplines who practice on the unit;
and observing work flow, systems, patient and staff interactions.

The results of this analysis will pinpoint:

strengths and weaknesses within each unit/department
impact of the physical environment
data relevance for decision making
usability and completeness of the documentation system
functional effectiveness of the organizational structure
operational system strength
effectiveness of unit leadership,
current information resources to monitor patient care and outcomes

The report will provide a clearly illustrated roadmap with recommendations and an execution plan. An operational review of your entire facility may be the missing piece that can turn a problem unit into a high performance unit with far superior patient outcomes and greater productivity. Contact us for more information or to schedule your Business Process review today.